Shipping Reminders: When payment is received, shipment will go out the same or next day depending on the carrier’s scheduled pick-up time.

DAMAGED SHIPPING BOXES: If you receive your box and it has been damaged in route, please keep the original shipping box as well as the packaging materials used. Shipping companies require that photos be taken when dealing with a “Damaged Goods” claim & you will need to submit evidence of the box/goods.

        RETURNS: Wards has a 30-day return policy from the day the auction ends. This policy is on a per item basis. Returns will be issued in the original form of payment or auction credit, whichever the buyer prefers. Wards will be as understanding as possible in dealing with returns, but some situations do not constitute a return of an item. If the winner is dissatisfied with the grading of the item, you can call us to discuss the grading and possible return of an item. In the case of an authenticity mistake, we will honor the return of any item if you can provide us with proof that it contradicts our description. 

* Notice: If you do not pay your invoice within the 30-day return period, you are not eligible to return any purchased items. NO RETURNS ON BARGAIN LOTS! *

ISSUED PAYMENTS: Ward’s cuts ALL checks approximately 45 days after the auction ends. The allotted time gives us the opportunity to acquire all funds, deal with any returns and redistribute the funds back to our sellers. We appreciate your patience during this period.

We cut ONE check, regardless of the amount. If you wish to have your total amount broken up into smaller increments, there will be a $10 fee for every additional check we write. Please contact us after EACH auction if you want multiple checks

* Notice: Bidders who pay by check and return an item will get their refund at this time too. *

 Local Clients: Please come get your Will Call orders. We are open Tuesday- Saturday 9-5